RM Services
Admin Suite
Help Center
Frequently Asked Questions
Everything about RM Services — setup, broadcasts, billing and security.
Getting Started
Yes — RM Services runs on the official Meta Business Platform. Your number gets the green verified tick and stays fully policy-compliant.
Most teams go live within a day: connect your number, import contacts from Excel, and send your first broadcast.
No. You can migrate your existing WhatsApp Business number, or start fresh with a new one — both work.
Broadcasts & Automation
Limits depend on your Meta messaging tier — starting at 1,000 conversations/day and scaling to unlimited as your quality rating grows.
Yes. The campaign calendar lets you schedule broadcasts weeks ahead, with automatic timezone handling.
Welcome messages, keyword replies, FAQ answers, lead capture and agent handoff — all without code.
Billing & Plans
Every plan includes 14 days free — no credit card required. Downgrade, upgrade or cancel anytime.
Yes, every payment generates a printable GST-compliant invoice automatically inside your dashboard.
UPI, all major cards and netbanking. Annual plans save you two months.
Security & Data
You do — always. Export everything to Excel anytime, and we never share data with third parties.
Messages are end-to-end encrypted by WhatsApp itself, and all dashboard traffic runs over TLS.
Support
Business and Enterprise plans get priority chat support with responses inside 4 working hours — usually much faster.
Absolutely — our team walks you through business verification and template approvals step by step.